CHI Education

Computer Hardware Inc. Privacy Policy

Last updated: March 18, 2026

Computer Hardware Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with us, including through our website, in-store services, repairs, and communications.

If you have questions, you can contact us at: info@computerhardwareinc.com

What Information We Collect

We collect information in the following ways:

Information You Provide to Us
We collect personal information you provide when you:
Request service or repairs
Make a purchase
Fill out a form on our website
Contact us by phone, email, or in person
Subscribe to emails or services (such as CarePlus)

This may include:
Name
Phone number
Email address
Mailing address
Service or purchase details
Communication preferences

Information Collected Automatically
When you visit our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages visited and interactions
  • General location (based on IP address)

Information Related to Device Repairs

When you bring in a device for service:

  • We only access data on your device when necessary to perform the requested repair or recovery
  • We do so with your knowledge and consent
  • We do not access personal files unnecessarily

How We Use Your Information

We use your information to:

  • Provide and manage repairs, services, and purchases
  • Communicate with you about your service (e.g., status updates, pickup notifications)
  • Respond to inquiries and provide support
  • Send service-related reminders (such as warranty or AppleCare-related notices)
  • Send marketing communications (if you have opted in or where permitted)
  • Improve our services and customer experience
  • Maintain security and prevent fraud
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share limited information with service providers for analytics or advertising as described above.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Mailchimp (email communications)
  • Google Analytics (website analytics)
  • Meta Pixel (advertising and tracking)
  • Our CRM system (for managing customer records and service tickets)

These providers only use your information as needed to perform services on our behalf.

We may also share information:

  • If required by law
  • In connection with a business transfer (e.g., sale or merger)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly
  • Understand how visitors use our website
  • Improve user experience
  • Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect how the website functions.

Marketing and Communications

We may contact you through:

  • Email
  • Phone calls
  • Physical mail

Service Communications

These include:

  • Repair updates
  • Pickup notifications
  • Order confirmations

These are necessary and not considered marketing.

Marketing Communications

These may include:

  • Promotions or special offers
  • Service reminders (such as AppleCare expiration notices)
  • Email newsletters

Your Choices (Opt-Out Options)

You can opt out of marketing communications at any time:

  • Email: Click the “unsubscribe” link in any email
  • Phone calls: Tell us during a call or contact us to be removed
  • Mail: Contact us to request removal from marketing mail
  • Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

We will honor your request and update your preferences.

Data Retention

We keep personal information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal and financial obligations

Service, repair, and transaction records may be retained to support warranties, accounting, and legal obligations. When information is no longer needed, we securely delete or anonymize it.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years old. If we learn that we have collected information from a minor, we will delete it.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you
  • Request corrections
  • Request deletion
  • Opt out of certain uses of your information

To make a request, contact us at: info@computerhardwareinc.com

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Computer Hardware Inc.
2315 2nd Ave
Kearney, NE 68847
United States
Email: info@computerhardwareinc.com